Massachusetts Data Privacy Law and Regulation
Monday, April 6th, 2009By: Michael J. Corby, M Corby & Associates
Overview:
The Commonwealth of Massachusetts has joined the many other states in enacting a law that protects its citizens from improper release of private data. The law and subsequent explanatory regulation identifies the data that must be kept private, establishes standards of due care, and prescribes penalties for failing to act properly.
The statute is Chapter 93 H of Massachusetts General Laws, enacted by the state legislature and signed into law on August 4, 2007. Its provisions were initially scheduled to go into effect January 1, 2009, but that date has now been pushed to January 1, 2010. The sponsoring agency is the Office of Consumer Affairs and Business Regulation (OCABR)
Commonwealth of Massachusetts Regulation (201 CMR 17.00) has been implemented to guide the response and enforcement of the law. This regulation establishes the scope of the law and prescribes twenty specific areas that organizations must address to be considered in compliance. Twelve of the areas deal with privacy in general, and eight deal specifically with electronic data privacy.
Scope of the Statute:
The Privacy Law is designed to protect Massachusetts residents from inappropriate disclosure or use of their private information. The private information is defined as the First Name (or initial) and Last Name in conjunction with any or all of the following:
• Social security number,
• Drivers license number,
• State issued identification number,
• Financial institution account number,
• Credit or Debit card number with access code.
It applies to any organization or person that owns, licenses, stores or maintains the above personal information pertaining to a Massachusetts resident. (Notably absent from this list of target organizations is the Government.) Data that is already in the public domain is not covered by this statute.
Inappropriate activity includes either unauthorized disclosure to a person not permitted to view the information or unauthorized use by a person permitted to view the information but not use it in the context in which they have used it.
Key Elements of the Regulation:
201 MGR 17.00 specifies that the organization who manages the data must, at a minimum:
• Designate an individual as a Data Security Coordinator who will administer their data privacy policies;
• Create a written information security policy (“WISP”) that defines the organization’s specific policies and procedures governing the protection of the private data elements;
• Train and/or provide refresher training for all employees who come in contact with private data;
• Monitor compliance with the WISP at least annually or more frequently as business needs dictate.
• Conduct a privacy risk assessment that takes into consideration the extent of protection that must be implemented to assure private data is not misused. That risk assessment should look at transaction or data volume, frequency, financial value, handling environment and threat potential.
• Data managed by Third Party Providers (“TPP”) is not immune from this statute and the controlling organization must verify that each TPP is performing all duties in compliance with this regulation.
• Breaches of privacy must be recognized and reported to the individual(s) whose data privacy has been compromised, Massachusetts Attorney General’s office and the Office of Consumer Affairs and Business Regulation in a timely manner. The exception to this is if the report would compromise an existing criminal investigation.
• If a data privacy breach occurs, the organization must demonstrate and effective plan to prevent future occurrences and mitigate similar vulnerabilities.

